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SIDE COMMUNICATION: HOW TO GET THE COMPANY TO WORK AS A TEAM
In many organisations, information flows from top to bottom but hardly moves horizontally. Departments work as separate compartments, which leads to duplication of tasks and late detection of errors. The result is a slow, poorly connected company with frustrated teams. Faced with this

EXAMPLES OF PASSIVE COMMUNICATION: HOW DOES IT AFFECT ORGANISATIONS?
In the daily lives of individuals and businesses, the way we communicate has a direct impact on our relationships, decision-making, and how others perceive us. One of the most common styles, and often

BUSINESS COMMUNICATION: HOW TO CREATE A CONCEPTUAL MAP FOR YOUR COMPANY
Business communication is one of the strategic pillars of any organisation. To manage it in line with business objectives, more and more companies are turning to communication concept maps, a visual tool that allows ideas, messages, audiences and channels to be organised in a structured way. Having a

SOCIOLOGICAL RESEARCH AS A COMPASS FOR CORPORATE COMMUNICATION
Understanding audiences has become a determining factor in the success of any company. For this reason, sociological research has become a very important tool in the corporate communications sector, especially at a time when brands need to connect with

MANAGEMENT AND ORGANISATION OF GASTRONOMIC EVENTS: AGENCIES AS DRIVERS OF SUCCESS
The gastronomic sector is very dynamic and competitive, and because of this, event management and organisation is a very beneficial tool for restaurants, catering groups and food companies. Events can range from product presentations to pairing dinners or live show cooking. These gatherings allow you to connect

HEALTH COMMUNICATION CONSULTANCY: HOW DOES AN AGENCY ADD VALUE?
Communication consulting has become an essential tool, especially in healthcare companies, which have to adapt to an environment marked by public sensitivity, strict regulation and the need to build trust. In this field, communication is not limited to

BUSINESS COMMUNICATION AND CUSTOMER SERVICE: A STRATEGIC ALLIANCE TO BOOST TRUST
Business communication and customer service are two inseparable pillars for building strong relationships between companies and consumers. Companies that want to differentiate themselves, in addition to offering a good product or service, must be able to communicate with their public in a clear, coherent and close way. This is where

CYBER-ATTACKS IN THE DIGITAL AGE: THE ROLE OF THE CRISIS UNIT
Today, a security breach is no longer just a technical problem: it can become a direct threat to a company's reputation. A cyber-attack can erase in minutes the trust that a brand has built up over the years. For this reason, the crisis office has been

SILENT CRISIS: THE BIGGEST CHALLENGE FOR CORPORATE COMMUNICATION
Communication crises rarely erupt without warning. They are caused by small failures, internal disconnections or poorly calibrated messages that go unnoticed until it is too late. These are known as silent crises, and today they represent one of the biggest reputational risks for brands. At

VITRINISMO: WHEN THE LOOK BECOMES AN OPPORTUNITY
The environment in which we find ourselves is full of all kinds of stimuli. Capturing the attention of that target audience has become a real challenge. This is why window dressing, also known as visual merchandising, can become one of the most effective tactics to attract the attention of the target audience.

CONVERSION CAMPAIGNS: MOVING FROM AWARENESS TO ACTION
In communications and public relations, success has long been measured by visibility: press appearances, social media mentions or media coverage. Today, however, brands have another objective in addition to being seen, and that is to get those audiences to act in their favour. It is

INNOVATION CONSULTANCY: AN ALLY THAT TRANSFORMS COMPANIES
The ability to innovate and differentiate has become essential for the survival and growth of companies. It is in this context that innovation consultancy firms come into play, a strategic partner that helps organisations to identify opportunities, design solutions and convert ideas into business opportunities.